Shipments and returns
Usually the deliveries of works are made in a time of five (5) to seven (7) business days in Caracas, Venezuela, after having confirmed the payment for the work, for the other cities of Venezuela this time can be extended between ten (10) to twelve (12) days, in the same way we always try to deliver the works in the shortest possible time.
In the case of shipments from our location in Caracas, Venezuela, to other cities in the world, the shipping process takes up to sixty (60) days due to the permits required by customs to be able to make such shipments. On the other hand, shipments from our location in the United States of America to other countries will take up to sixty (60) days also due to the permits required by customs; Internal shipments within the United States of America are made at time from five (5) to seven (7) business days, in the same way we always try to deliver the works in the shortest possible time.
Our shipping costs cover all the costs of handling and packing the works to guarantee the perfect arrival of the works to the destination site and in turn cover all customs cots and relevant legalization depending on each country or city of destination. All costs are quoted according to the dimensions and weight of the packages where the works will be sent and will be consulted with customers before proceeding to send, we invite you, if you have any questions, to contact us by our telephone numbers or email before to make the purchase of the work to avoid some kind of inconvenience or dislike.
Once the client has approved the quotation of the shipment will proceed to the completion of all the relevant procedures of the same. Shipment quotes are made individually per work, but in the same way if a single package with several works ca be made, we will notify you immediately.
TuObraDeArte.com guarantees that all works will be delivered in perfect condition and with their respective documentation (certificates and invoices), once the client receives the work we do not make money return or accept the works in return for the money invested; Any questions you have before making the investment or with what we declare in this release can be consulted through our contact numbers or our email.
Thanks for your attention!